Effective plant design in shopping malls and retail environments have several strong functions to offer. Plantscaping can emphasize the character of the mall and help create an atmosphere that shoppers enjoy. The presence of greenery makes shopping centers more appealing to customers creating an enjoyable shopping experience. Plants are also known to reduce noise levels which can be important for busy retail destinations. From directing foot traffic to providing shoppers with an inviting place to relax between shopping visits, plants are an integral part of the selling environment.
“Retailers have long understood the importance of store environment in enhancing the shopping experience. The outdoor landscape can be a seamless extension of shop interiors, providing indoor/outdoor continuity for a positive shopping experience. Urban forestry can play an important role in business districts. Interior plants and landscape may create store interiors more favorable for retail activity.” (Ref: “Retail and Urban Nature: Creating a Consumer Habitat”, K.L.Wolf, at the People/Plant Symposium, Amsterdam, 2002).